We collect personal information that you voluntarily provide to us when you enter information via our forms for the purchase of transportation passes, or forms requesting additional information regarding our services, including:
Your first and last name, email address, postal address, phone number, and other similar contact data, and
Data necessary to process your payment for purchases. This information is used for billing purposes and to fill orders. If we have trouble processing an order, the information may be used to contact you.
All payment data is stored by our payment processor, Authorize.net. Please review Authorize.net's privacy policies and contact the payment processor directly for inquiries relating to how your personal information is handled and protected by Authorize.net
We retain your personal information only as long as reasonably necessary for the transaction(s) you have requested, or for legitimate business purposes, such as complying with our legal obligations under United States’ federal, state, and local laws.
If you send us an email, including applications for employment, we will consider it as your consent for us to reply to you via email. Your resume will be retained only for the amount of time legally required. We may use email to inform our customers about new rates, products and services. You will receive emails from us if you have signed up to receive email notifications of news or events, or if you have specifically requested information If we send you a promotional email, you will be provided the option to opt-out of receiving further notifications by clicking on the link at the bottom of the email, or by contacting us in the manner described in the Contact Us section. We will process your request and discontinue sending you promotional emails unless you opt back in to receive them. We do not control the information you provide to us via email. Email messages in transit are not confidential and are not secure. We are not liable for any use, disclosure, or modification of such messages.
The Site may conduct online surveys/polls that customers may complete on a voluntary basis. Information collected through the surveys will be used for marketing or planning DTC services, unless you expressly agree otherwise.
DTC uses secure socket layer (SSL) encryption to protect personal information submitted to us on order forms available on this Site. Our Site complies with all applicable security laws as well as security standards to protect the security, integrity, and privacy of personal information in our possession. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, we cannot guarantee that the internet is ever 100% secure. While we make our best effort to protect your personal information, transmission of personal information to and from our Site is at your own risk. In addition, you should only access our Site from a secure environment.
We do not disclose your personal information to third parties without your prior written consent, unless: we are required by law to do do; e.g., to comply with a warrant, subpoena, court order or an order from a state or federal agency which as jurisdiction over our activities; or, we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, to investigate fraud, or as evidence in litigation.
We may disclose your personal information for any other purpose with your consent. You may withdraw your consent to our processing, including retention, of your personal information at any time. To withdraw your consent, please address your request to the contact person specified in our contact details.
DTC does not knowingly solicit or collect personal information from children through DTC shopping cart, fare media or other online order forms. If at any time DTC learns that a child under the age of 13 has submitted personal information online, it will take all reasonable measures to remove such information from its databases and not use such information for any purpose except where necessary to protect the safety of the child or others as required by law.
Parties interested in employment with DTC may apply online and/or submit information regarding past work experience. This information will be used only for evaluating an applicant’s qualifications for a position with DTC and will not be retained or shared for any other purpose.